Policies & Payments

Refunds

All products sold from this website can be returned if faulty within 14 days of receipt and a replacement will be despatched. In the event that a replacement is not available then a refund will be issued. We want you to be happy with your purchase, More Than Just Cards is a UK company which upholds the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Any faults should be reported upon receipt and then returned within 14 days.

For any orders where the incorrect size and/or colour has been chosen, a replacement can be sent out.  The buyer will be expected to cover the postage costs of the order to be returned (UK Signed For) and also the replacement to be sent out (UK Signed For).

Making Payment

All charges will be made in UK£.

All orders can be placed by telephone or online using the shopping cart. Online orders are processed through Stripe (or PayPal where selected), approved online payment gateways.

More Than Just Cards is VAT registered.

As part of the checkout procedure you will be able to verify and amend your order if applicable.

During this process when asked to enter your card details you should see “https” at the start of the site address along with a padlock symbol at the top of the screen indicating the site is secure.

This e-commerce transaction will be forwarded to More Than Just Cards for processing without including your card number. You will be sent an order acknowledgement outlining the product(s) ordered.

Acceptance of an order will take place once the order has been despatched. An e-mail confirming the order has been despatched will be sent to you whilst an invoice will be included with the order itself.

When the order has been despatched this will confirm the purchase contract even though payment may have already been made, that is unless we have informed you the order hasn’t been accepted or you have cancelled your order.

Payment can be made by any of the following methods:

  • Mastercard
  • Visa
  • Maestro

Delivery Options

Delivery options are product specific and will range from the following: –

  • Collect from store
  • First Class Large Letter
  • Second Class Large Letter
  • 1st Class Large Letter Signed For
  • 1st class Small Parcel Signed For
  • 2nd class Small Parcel Signed For

Foil balloons are collect from store only.

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